How One Pharmacy Increased LTC@Home Patients by 30% This Year

Real-world examples speak volumes. One independent pharmacy in the network decided to invest in three simple but strategic practices: caregiver education, hospital discharge partnerships, and consistent follow-up calls. The results were extraordinary.

Their LTC@Home patient count rose by 30%, with a corresponding rise in medication adherence and patient satisfaction. Hospital partners began referring more patients directly, thanks to the pharmacy’s reputation for smooth transitions.

Caregivers reported increased confidence in managing regimens, and the pharmacy saw fewer patient complaints and reduced delivery errors.

The financial impact followed. Prescription volume increased, delivery routes were optimized, and documentation improvements reduced billing rejections.

Sharing success stories helps other pharmacies identify simple yet powerful changes they can implement to enhance care and grow their business.

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